Your order is in good hands. We work with Bosta to ensure every Qotun piece reaches you carefully and on time.
When Will My Order Arrive?
Orders within Cairo arrive within 2 to 3 business days. For the rest of Egypt, please allow up to 5 business days.
Processing Time
Every order is prepared and dispatched within 1 business day. Once your order is on its way, you will receive a confirmation with your tracking details.
Shipping Fees
We offer free shipping on all orders above 3,000 EGP. A standard shipping fee applies to orders below this amount and will be shown at checkout.
Product Availability
We do our best to keep every item in stock. If something you ordered is unavailable, we will reach out to you directly to find the best solution.
Estimated Timeframes
While we do everything we can to meet delivery estimates, timeframes may occasionally be affected by courier schedules or public holidays. We will always keep you informed.